Sales that settle

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Bupa Sutherland Retirement Village residents

From conversations to conversions to community vitality, our sales settle people into new homes.

Consider our experienced salespeople as an extension of your team.

At Marketability, our people are prepared to communicate your values and speak with your voice. They act with compassion, empathy and authenticity to truly connect with customers. This approach, combined with our proven sales methodology, has resulted in $2B in off-the-plan retirement living sales.

We know that moving into retirement living is never a decision taken lightly and we place an incredible emphasis on educating people about the benefits of community. We are always humbled and privileged that customers place their trust in us to help them navigate these waters. We take this responsibility seriously and our sales team are well versed in all the various state retirement living legislations.

Driven by Marketability’s proprietary Salesforce CRM as the foundation, our clients are provided real-time access and reporting. From conversations to conversions to settlement, our team follow our proven sales methodology, creating communities of like-minded people who love where they live.

At Marketability, we constantly outperform our competitors and deliver settlements faster than the industry benchmark. 

Welcoming sales office experience

With CGI display office video panels and display hoarding, prospective customers can see and experience the quality of the community.

Educating people about retirement living benefits

We educate and inform people about the benefits of retirement living, explain the relevant legislation and financial aspects of a purchase, and outline access to wellness and care services.

Professional styling for the wow factor

Professional stylists provide the ‘wow’ factor that clients appreciate when they visit or view display suites.

Deep customer profiling to reduce conversion times

Quality note taking allows deep profiling of customers, better customisation of the individual sales process and, as a result, a shortening of the conversion timeframe.

Proven sales process that consistently outperforms

Our unique sales process covers marketing through to the important work of nurturing clients from deposit to settlement to maximise retention.
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